A new service that boosts access to eye health services, trains Aboriginal staff, and helps grow cultural understanding has been launched.
The South West Aboriginal Medical Service (SWAMS) Optometry and Eye Health Service was officially unveiled at the SWAMS Bunbury clinic on Forrest Avenue today.
SWAMS CEO Lesley Nelson said although services were first delivered to SWAMS clients from May, Aboriginal and Torres Strait Islander community members can now benefit from the use of just-installed cutting-edge ZIESS technology.
“This brings our clinic technology to the level available at private ophthalmology services, and can help detect complex eye conditions as well as being AI-ready when future upgrades occur,” Ms Nelson said. “Funding from Rural Health West and generous donations from the Fred Hollows Foundation allowed us to acquire this, transforming how we deliver care, and making it more efficient, accessible, and effective.”
The clinic is staffed by University of Western Australia (UWA) and University Department of Rural Health South West (UDRHSW) optometrists and academics, who benefit from working closely with Aboriginal staff.
“The service is built on a unique delivery model that integrates seamlessly with our medical and allied health services,” Ms Nelson said. “Pre-consultations are handled by SWAMS Aboriginal Health Practitioners, followed by consultations with UWA and UDRHSW optometrists, and concluded with follow-up scheduling by Aboriginal Health Workers. This holistic approach ensures culturally safe and effective care.”
Since May, clinic staff have seen 210 clients, providing critical care such as dilated diabetic retinopathy examinations, red-eye treatments, and spectacle prescriptions. These interventions are life-changing and prevent blindness while improving overall health outcomes.
“Clients with complex conditions like diabetic macular oedema or advanced cataracts are given timely referrals to tertiary care, offering a seamless and comprehensive healthcare experience.”
This service is not only helping gear up clients for better health into the future. The UWA and UDRHSW partnership is helping to develop the next generation of healthcare professionals who are ready to serve in rural and remote communities.
More than 20 final-year optometry students have already gained valuable experience via the culturally responsive setting during this time. SWAMS looks forward to this partnership continuing and plans to expand this service further in 2025, developing community outreach and school screening programs.
“Thank you everyone who has been part of this journey—our staff, partners, Elders, and community,” Ms Nelson said. “Tonight, we celebrate more than just a program launch. We celebrate the strength and resilience of our community, the power of partnerships, and the promise of a healthier future for all.”
For more information about the service and to make an appointment, phone 9797 8111 or (free call) 1800 779 000.
MEDIA: For additional information and interview opportunities contact Angela McFeeters, SWAMS Communications Officer, at [email protected] or 0477 297 395.